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Centre for Assessment Ltd (Cfa) provide an objective and fair assessment process. Impartiality is at the core of our business ethos. We have rules and guidance that regulate the implementation and adherence to ensure a fair, robust and high quality of service is delivered to our customers. Cfa have an independent committee, who oversees the rules and guidance of our impartiality process are implemented and adhered to. Each employee or associate has the responsibility to comply with the process and guidelines for impartiality. Any instance where an employee, associate or customer feel there is a threat to our impartiality you are welcome to contact our Managing Director, Stephen Burrows. Our director has authority to initiate a full investigation into your enquiry. Impartiality We recognise the following statements as threats to our impartiality: · intimidation threats - threats that arise from a person or body having a perception of being coerced openly or secretively, such as a threat to be replaced. Conflict of interest A conflict of interest is any circumstance where the interest of Cfa differs from those of an individual acting on behalf. This may be in the form of an associate performing assessment for a party they have close business of personal relationships with. This kind of scenario must be avoided to eradicate any influence of the assessor’s judgement and lack of impartiality. We recognise the following scenarios as conflicts of interest: · auditing a system you have carried out the implementation of · auditing a system of a family member or friend · accepting directly or indirectly any kind of personal advantage offered by the organisation to be audited
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