News

6
Jul

Nanyang Polytechnic visit Centre for Assessment!

Nanyang Polytechnic visited the UK where they embarked on a journey to explore the benefits of Customer Service Excellence..

15
Apr

Clock ticking on law firms that fail to focus on customer service, research warns..

There is a “disturbing level of tunnel vision” among law firms when it comes to adopting modern customer service standards, which could ultimately make the difference between success and failure..