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Quality Management System – ISO 9001
ISO 9001 - an internationally recognised standard demonstrating commitment to quality and customer satisfaction as well as continuous improvement.
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Quality Management System – ISO 9001 2008 Version
Every few years all international standards are reviewed to ensure their continued relevance. ISO 9001 underwent a major overhaul in 2000 and another revision was issued in November 2008. The changes are minimal and provide further clarification of the clauses rather than additional requirements.
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Training Quality Standard for Employers
Following the successful rollout of the Training Quality Standard for training providers, the Standard has been developed to offer assessment and certification to the same requirements, for training delivered by employers’ in-house departments.
The development of the Training Quality Standard for Employers is a crucial step in the Standard’s long-term evolution, ensuring that it recognises the best training wherever it is found, regardless of the organisation, sector or funding.
Certification against the Training Quality Standard for Employers is tough to achieve, so we can be confident in endorsing organisations with the best internal training functions. Consequently, the Standard is something which organisations can aspire to, and be proud of when they achieve it.
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Carbon Action
CARBON ACTION is all about encouraging organisations to take action to reduce the energy they use, lower their carbon footprint and save money.
A simple standard, which is easy to understand and compatible with other quality standards and frameworks
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Environmental Management System - ISO 14001
ISO 14001 is an international standard that specifies a process for controlling and improving a company's environmental performance.
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Training Quality Standard - TQS
An assessment framework designed to recognise and celebrate the best organisations delivering training and development solutions to employers.
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Occupational Health & Safety Management System - OHSAS 18001
ISO 18001 - is a framework that allows an organisation to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance.
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Lexcel
Lexcel is a quality mark awarded by The Law Society to practices and legal departments that have been independently assessed as having and met the mandatory aspects of the Law Society's Practice Management Standards.
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Customer Service Excellence |
Putting the Customer First® 
Putting the Customer First® - is the National Standard for Customer Service and has its roots in professional business services.
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