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Quality Management System – ISO 9001
Quality Management System – ISO 9001
ISO 9001 - an internationally recognised standard demonstrating commitment to quality and customer satisfaction as well as continuous improvement.
Environmental Management System - ISO 14001
Environmental Management System - ISO 14001
ISO 14001 is an international standard that specifies a process for controlling and improving a company's environmental performance.
Occupational Health & Safety Management System - OHSAS 18001
Occupational Health & Safety Management System - OHSAS 18001
ISO 18001 - is a framework that allows an organisation to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance.
Lexcel
Lexcel
Lexcel is a quality mark awarded by The Law Society to practices and legal departments that have been independently assessed as having and met the mandatory aspects of the Law Society's Practice Management Standards.
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence – a practical tool for driving customer-focused change.
Putting the Customer First®
Putting the Customer First®
Putting the Customer First® - is the National Standard for Customer Service and has its roots in professional business services.
Training Quality Standard - TQS
Training Quality Standard - TQS
An assessment framework designed to recognise and celebrate the best organisations delivering training and development solutions to employers.
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