Implementing a Quality Management System will motivate staff by defining their key roles and responsibilities. Cost savings can be made through improved efficiency and productivity. Systems can be developed, hence less waste and disruption & fewer complaints. Customers needs will be met more efficiently resulting in increased opportunities in the Market.
A lot of organisations require ISO 9001 certification to qualify for a tender or to achieve preferred supplier status: typically for a Local Authority. However there are many other benefits that can be added to these, including:-
- Improved internal working leading to less errors and re-work.
- Improved customer satisfaction and loyalty.
- Improved morale and motivation.
- Preferential insurance premiums.
- Competitive advantage
- Increased Profitability
- Enhanced status
In addition, ISO 9001 is designed to be compatible with other management system standards such as ISO 14001 (Environmental), OHSAS 18001 (Health and Safety). All or any combination of these complementary standards can be integrated seamlessly. They share many principles, so choosing an integrated management system can provide you with outstanding value for money. There are also clear links between these principles and the criteria of the EFQM Excellence Model and Investors in People.
Compliance with ISO 9001 means that your organisation manages its key processes in a consistent manner and is required to demonstrate commitment to quality and continuous improvement.