The Introduction to Management Systems course provides delegates with an awareness of management systems in general.
Delegates will leave the course with the ability to explain how customer and stakeholder requirements relevant to their organisation can be used to develop a management approach focused on sustaining improvement in customer satisfaction.
Delegates will, at the end of the course be able to:
There is NO formal written examination on this course. However, to be successful on the course delegates must
For In-House courses or any questions please email email@example.com or call 01772 896 258
13th April 2017
IRCA Approved Training
8.30am - 5.30pm
Birmingham Marriot Hotel | 12 Hagley Rd | Five Ways | Birmingham | B16 8SJ