ISO 9001 is an internationally recognised Standard that demonstrates a commitment to quality and customer satisfaction, as well as a drive for continuous improvement.
Supporting organisations with Quality Management, working with ISO 9001 and achieving compliance acknowledges that your organisation manages its key processes in a consistent manner.
This one day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2008 or ISO 9001:2015.
By the end of the workshop, delegates will receive an internal audit certificate which demonstrates the necessary level of audit competence required by ISO 9001:2008/2015.
Delegates will be able to return to work, capable of carrying out internal quality audits at a good standard.
Who Should Attend?
This workshop is designed for people who have had no formal training in carrying out ISO 9001 internal audits or for people who want to refresh their skills and get up to date with ISO 9001:2008/2015 audit requirements.
The ISO 9001 Internal Auditor Training is structured into two distinct parts:
Part 1: Audit Theory
Part 2: Live Audit
Terms and conditions of booking can be found below. Lunch and refreshments are provided as part of the delegate price.
In House Delivery
All of our training courses are available for in house delivery where we can tailor the course to suit your requirements.
To request a quote for In House Training, please get in touch.
The booking of a place on a training/event delivered by or arranged on behalf of a third party organisation by Centre for Assessment Ltd constitutes as a contract between the organisations /persons booked and Centre for Assessment Ltd.
The person making the booking is required to provide full contact details of all bookings made, including the names, organisation, addresses, emails, telephone number of all delegates. When making bookings on behalf of other people within their organisation, the person making the booking must be authorised to do so and have the full consent of the other person(s) of whom they are making the booking for, they are also responsible for ensuring that all persons(s) are made aware of our terms and conditions. The person making the booking is liable for all bookings made.
Only the booked person will be allowed entry to the training/event.
Confirmation of booking will be via email after payment is received. Joining Instructions, including directions will be sent two weeks prior to the start of the workshop via email. If you have not received the Joining Instructions, 5 days before the start of the workshop please contact our Office on 0161 237 4080.
How to Pay
All training events are required to be paid for at the time of booking using our Worldpay site, over the phone by credit card, BACS or cheque. For BACS and cheque payment an invoice will be sent via email from our parent company MGC (Manchester Growth group) Finance@ManchesterGrowth.co.uk. If you don’t receive an invoice within 24hrs of making the booking, contact us on 0161 237 4080 to request a copy.
Payment can be made by Cheque or BACS. All payments must be received prior to the date of the training/event. Any delegates who have not paid in full prior to the date of the training/event will be refused entry to the training/event/event and will be liable for the full cost of the training/event.
The delegate and the firm/organisation are jointly and severally liable for payment of the fees due.
On events where catering or refreshments are specified and you have special dietary requirements you must give us written notice at least 10 working days before the event, a supplement may be payable. If any dietary requirements cannot be met then the delegate will be required to provide their own catering or refreshments without cost incurred to Centre for Assessment Ltd. No deduction from the agreed fee will be made to the delegate for provision of their own catering or refreshments.
Centre for Assessment Ltd accept no liability for any catering or refreshments provided. Any dispute causing loss or suffering must be made with the catering provider or venue directly.
Cancellation & Refund Policy
Should you need to cancel your workshop booking please see the cancellation policy below:
0-7 days prior to event: 100% of fee nil refund
8-14 days prior to event: 50% of fee 50% refund
14- 28 days prior to event: 25% of fee 75% refund
28 days plus No charge Full refund
No show on the day 100% of fee Nil refund
*references to day(s) are calendar days
Cancellations can only be accepted in writing to Centre for Assessment Ltd via the following options:
Post: Churchgate House, 56 Oxford Street, Manchester M1 6EU
Transfer to another date or training/event can be made provided Centre for Assessment Ltd can replace the booking with another delegate for the same cost. In the event of no replacement being found the full cancellation policy will be applicable. All requests to transfer must be made in writing to email@example.com .
You may substitute a colleague without charge, provided you confirm their full name in writing before the day of the training/event.
Non chargeable Events
If the event you are booked onto is a non-chargeable event and you are unable to attend, you are required to cancel your booking in writing. If you wish to transfer your booking to another colleague you must do so in writing.
Failure to attend a non-chargeable event without informing us in writing 28 days prior to the event, will incur a cancellation fee of £25 per person.
Cancellation by Centre for Assessment Ltd
Centre for Assessment Ltd reserves the right to amend, modify or cancel this events and training. Should the event be cancelled a full refund of any fee paid will be made or an alternative course will be offered. Centre for Assessment Ltd can accept no further liability if the event is cancelled, including no liability for any expenses incurred as a result of cancellation.
Centre for Assessment Ltd will endeavour to inform all delegates of an event cancellation however in exceptional circumstances we reserve the right to cancel the event on the day, for example but not limited to severe weather conditions, flood or damage to the venue or sudden illness of the trainer. If we do cancel an event we shall inform the customer via email or telephone as soon as possible, but will have no further liability to the customer.
Centre for Assessment Ltd reserves the right to use subcontracted trainers/speakers. Any statements or non factual information given outside of the course guidelines by subcontracted speakers are their own opinion and not that of Centre for Assessment Ltd. Whilst Centre for Assessment Ltd endeavours to ensure that all Trainers are experienced and have the relevant qualifications it remains the trainers responsibility to ensure they are fully qualified to carry out training/event or event they have been subcontracted to deliver.
If you wish to raise a complaint about any service that has been provided by Centre for Assessment Ltd it should be put in writing & addressed to Dave Harrison Operations Director of Centre for Assessment Ltd, firstname.lastname@example.org. Where the complaint involves the Operations Director, it should be addressed to the Managing Director. Confirmation of receipt of the complaint will be sent within 14 working days of the complaint being received. It remains the customer’s responsibility to ensure that the compliant has been received. All complaints will be fully investigated and the decision made by the Operations Manager or the Operations Director will be final.
Any presentations or materials developed by Centre for Assessment Ltd for the purpose of the training/event or event remain the property of Centre for Assessment Ltd and cannot be used by the customer or passed to any other parties in full or part unless agreed in writing by an authorised person from Centre for Assessment Ltd.
Any action taken or materials used by the customer as a result of attending training/event or an event delivered by or on behalf of Centre for Assessment Ltd. remains the responsibility of the customer. Centre for Assessment Ltd can accept no liability for any loss suffered by any persons.
Terms & Conditions
Acceptance by Centre for Assessment Ltd of your booking will give rise to a legally binding contract. These terms and condition form a legally binding contract. Any validity and performance of the contract shall be governed in all respects by English Law; in connection with any disputes between the parties relating to or connected with the contract; both parties shall agree irrevocably to submit to the non-exclusive jurisdiction of the Supreme Court of Judicature in England.
Terms & Conditions Variation
Centre for Assessment Ltd. reserves the right to change these Terms and Conditions. Due notice will be given for any changes.
18th October 2016
9am - 4pm
£245.00 + VAT
Warren Bruce Court | Warren Bruce Road | Stretford | Manchester | M17 1LB