Centre for Assessment - ISO 9001 Internal Auditor Training

ISO 9001 is an internationally recognised standard demonstrating commitment to quality and customer satisfaction as well as continuous improvement.

An organisation’s ‘Quality Management’ refers to an organisation’s actions to ensure that its products or services satisfy its customers’ quality requirements and complies with any regulations applicable to those products or services.

Purpose: This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2000 or ISO 9001:2008.

At the end of the workshop delegates will receive an internal audit certificate which demonstrates the necessary level of audit competence required by ISO 9001: 2000/2008. Delegates will be able to return to work, capable of carrying out internal quality audits at a good standard. Workshop notes will be provided.

Workshop Structure

The workshop will be structured into two distinct parts, as follows:

Part one - audit theory:

• What is internal auditing?

• Scheduling audits

• An overview of the system for auditing including the four key stages of the audit

• Planning the audit

• Carrying the audit out

• Reporting the audit and giving feedback in a constructive manner

• Following up the audit findings

Part two - live audit

• Preparation for the live audit which will be carried out on some ‘real’ processes / procedures

• Carrying out the live audit under supervision of the workshop tutor

• Reporting the audit (verbal feedback to auditees and writing up the audit findings

Who should attend: This workshop is designed for people who have had no formal training in carrying out ISO 9001 internal audits or for people who want to refresh their skills and get up to date with ISO 9001:2008 audit requirements.

TRAINING COURSES