Business Writing, Communication Skills, Negotiation Skills, Presentation Skills, Time Management, Train the Trainer,, Customer Service Excellence: Internal Champions, Exceptional Customer Care, ILM Level 2 Award, Building Stronger Teams, Practical Leadership, ILM Level 3 Award, Transition from Colleague to Manager, Leadership in Action, Consultative Selling Skills, Telesales Techniques
Deirdre is a consultant and change agent specialising in developing skills in senior people to increase organisational performance.
As well as our open course programme, Deirdre works with some of our clients to deliver bespoke training, coaching, facilitation and consultancy. She can support in a number of ways, but has in the past worked in areas such as; Performance Management, Change management and Key Account Management.
Deirdre is passionate about Learning & Development and gains immense personal satisfaction from assisting individuals and teams in developing their full potential through learning & development interventions. Her training is always practical, participative & fun as she believes this is vital to ensure the learning is transferred in a very practical way back to the workplace.