While your technical skills and knowledge are important, your people skills are essential for being an effective team leader. Soft skills do matter. The problem is, the importance of these soft skills is often undervalued. Sometimes you are expected to know how to motivate others to achieve, be an effective communicator, be able to team build and handle conflict.
Traditionally, people don't receive adequate soft skills training – either during vocational instruction or as part of on-the-job training.
Soft skills are increasingly becoming the hard skills of today's work force. Learn how to develop these skills to help your team produce the right results and remain productive.