Designed for people in sales or customer service roles, this course will help you to hit your targets and boost your sales.
This workshop shows you how to focus on the customer and demonstrate value to existing and prospective clients - so you can close more deals. You’ll develop your ability to sell professionally and with confidence.
· 1 day
· 9:30am - 4:30pm
Understanding customers’ needs is a crucial aspect of selling. If you don’t take the time to get to know them and find out exactly what they’re looking for, you could be missing out on business.
This one-day course will help you to build those all-important rapports with your customers, and help them to say ‘yes’ to the products and services that you’re offering to them.
By the end of the workshop, you’ll be able to:
By attending this workshop, you’ll gain the knowledge you need to generate more sales, meet (and even exceed) your targets and develop strong relationships with your customers. We’ll help you to convert every call into a successful sale, so you can maximise profits for your business.
The workshop would be suitable for anyone in a sales or customer service role, including; telesales assistant/executive, customer service advisor, salesperson and call centre operators.
This workshop shows you how to plan and demonstrate value to existing and prospective clients to help you increase your sales by phone and/or get that appointment. Learn how to:
Here at Centre for Assessment, we offer a range of other workshops which can help you to take your sales activity to the next level.
Other courses which may be of interest to you include: