Location: Warren Bruce Court Warren Bruce Road M17 1LB
Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and how focused it truly is.
With 3,200 members of staff and more than 26,000 students from 118 countries around the world; Leeds Beckett University's vision is to be an excellent, accessible, globally engaged university contributing positively to a thriving Northern economy.
Are you ready for the SRA’s Continuing Competence?
Date: 11th January 2017
As of 1st November 2016 the SRA’s requirement for solicitors to complete 16 CPD hours each year has been replaced with the new Continuing Competence scheme. The old system had come to be seen by the regulator as a tick-box exercise and as a result was phased out in during 2016.