ISO 9001
The Quality Standard
Quality Management System
The Quality Standard

ISO 9001 is the world’s most popular Quality Management System Standard. With over 1,000,000 certificate holders worldwide, it is an essential way for your business to strive for excellence.

Focusing on how you monitor, manage and improve the quality of your internal systems, ISO 9001 will give you a framework to drive your business forward, helping you wow your customers, win more business and increase your profitability.

What is ISO 9001?

Every business wants to produce and maintain high quality goods and services that meet (or exceed) the expectations of customers and other stakeholders. ISO 9001 is a framework to make sure you are doing this consistently.

The ISO 9001 Standard outlines the requirements of a holistic Quality Management System (QMS). As it has been around for over 30 years, ISO 9001 is widely viewed as the most credible, robust and effective business improvement tool on the market.

By scrutinising and streamlining your processes against the QMS, your business will be far more able to meet its ambitions for sustainability and growth.

Who is ISO 9001 for?

Any organisation that wishes to evaluate and improve the quality of the way it does business should consider completing an ISO 9001 audit from Centre for Assessment.

Quality/Operations Managers, Compliance Officers, senior leaders or anyone looking to improve their processes and increase efficiency should consider moving forward with certification to the world’s most popular Quality Management Standard.

The Standard has been traditionally popular with large, complex organisations but the latest version (published in 2015) makes ISO 9001 equally accessible to smaller businesses. To summarise, the framework is important to all those that take quality seriously.

Why choose Centre for Assessment?

Centre for Assessment is accredited by the United Kingdom Accreditation Service (UKAS) to provide certification to ISO 9001, giving you the assurance of a value-adding, rigorous and beneficial audit against the framework.

With our experienced, expert team of auditors located across the UK and beyond, Centre for Assessment can support your journey towards achieving the Quality Standard.

Prior to your audit, we offer a pre-assessment (gap analysis) service or can signpost you to one of our trusted, independent consultants.

How much does it cost?

Our audit/certification charges are calculated based on the number of employees working in your company and the number of sites from which you operate.

Centre for Assessment prides itself on the quality of its service but also its highly competitive fees, with initial audits starting from as little as £825.

A member of our friendly Business Development team will be happy to talk you through the likely costs for your organisation or, if you prefer, you can complete an application form to receive a detailed, no-obligation audit/certification proposal.

Related services

ISO 9001 can be integrated with other Management Systems, such as ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health & Safety management). Get in touch to find out more.

What are the benefits?

In uncertain times, a Quality Management System can help sustain the level of service your company provides, giving you stability and reassurance. It also demonstrates that your company meets international regulatory requirements – often essential when bidding for new work.

Centre for Assessment will help make sure ISO 9001 adds value to your company. Achieving the Standard may make you better able to:

✔increase customer satisfaction;

✔increase your reputation and status;

✔increase profitability;

improve supplier relationships;

identify, mitigate or eliminate risk;

reduce errors, waste and related costs;

manage people and systems more effectively;

commit to continuous improvement;

drive positive change;

gain a competitive advantage;

receive external recognition;

promote and celebrate best practice.

What our customers say

Don’t take our word for it. Read some feedback from our satisfied ISO 9001 customers.

‘ISO9001 is an essential standard for our operations and CFA's professionalism and expertise was valuable in achieving success.’

‘An excellent, highly professional audit with appropriate suggestions for best practice. An audit that provided considerable added value.’

‘Identifying areas of good practice as well as areas for development is always appreciated and helps inform future service planning.’

‘ISO9001 Certification shows that we focus on high-quality business practices: customer satisfaction, production objectives, etc.. Achieving Certification strengthens our commitments and increases credibility and customer confidence in our ability to produce our products and deliver services to a high standard. By running a quality management system, we can stay in control of our processes and procedures, ensuring that if anything does go wrong it is rectified quickly, efficiently, and to the satisfaction of our customers. It also ensures a smooth line of communication between our employees, suppliers and customers. Maintaining our certification has been a positive experience for us and I would urge other businesses to obtain certification it certainly helps towards continued improvement in our processes and services.’

‘The organisation of the audit, the timekeeping of the auditor and the information provided to us pre audit were all excellent. The auditor was thorough, helpful and treated every member of staff with the utmost respect. They all came out of their interviews feeling good about themselves and the company for whom they work. The feedback, post audit, was constructive and helpful.’

Belle Design & Print Case Study
Find out more:

Certification and audit process

• Initial thoughts: Firstly, you need to establish that ISO 9001 is the right fit for your organisation and, if so, what the scope of certification will be. Centre for Assessment will be happy to help you make these decisions.

• Preparation: You may choose to hire a consultant to help you design and implement your Quality Management System. Centre for Assessment does not offer a consultancy service but can provide you with a list of our independent associates. You could opt to use Centre for Assessment to provide a pre-assessment service. Alternatively, you may choose to move forward without seeking external support.

• Apply: Submit an application form via our online form.

• Quotation: Your application will be reviewed by a member of our Business Development team, who may need to call you to request further information before providing you with a no-obligation audit proposal.

• Accept: Review the proposal sent by Centre for Assessment and, if you are happy, sign and return the document to us.

• Make arrangements: You will be allocated a specialist, experienced auditor who will contact you to introduce themselves, discuss arrangements and book dates for the audit.

• Audit Stage One: The Stage One audit will involve a review of the documents relating to your Quality Management System. Stage One also explores your readiness to move on to Stage Two.

• Audit Stage Two: The Stage Two audit looks at the effectiveness of your Management System, ensuring it is successfully implemented and fully operational.

• Verification: Once the two stages are complete and any findings addressed, your auditor will recommend that Centre for Assessment awards ISO 9001 certification.

• Certification: Following a technical review by a decision-maker, you will be issued a certificate that is valid for three years. You can advertise the fact that you are certified to the Standard and use the ISO 9001 logo on your website etc..

• Annual Audit: At 12 and 24 months, review audits will be completed to ensure you are still compliant with ISO 9001. These will be arranged directly with your auditor.

 

Case Studies and Blogs
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