Training

We offer a wide range of courses for business. So whether you’re looking for professional development programmes, regulatory training or training to support assessment and certification - we can help. We have open courses where delegates can book onto one of our scheduled training events or we can deliver courses in-house for you. We have an ever growing number of on-line provision so you can access training at any time.

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Allergen Training
Understand the types of food allergies, reduce risk and meet customer requirements.
An Introduction to Social Media Marketing for Small Businesses
This course is for business professionals looking to develop a social media strategy.
Appraisal Skills
Enhance the motivation and skills of your staff, with quality appraisal techniques
Asbestos Awareness
This course is for individuals or businesses who may come into contact with asbestos through their work.
Basic Fire Awareness
The online Fire Awareness course is aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.
Better Business Negotiations
This course is for individuals within any role looking to improve their negotiation skills.
Building Stronger Teams to Maximise Results
Improve performance of the work team.
Business Writing Skills
Your written communication says everything about your organisation. This practical workshop begins by analysing five vital barriers that prevent successful communication between writers and readers.
Competence Management System
How do you drive efficiency, maximise investment and minimise skill gaps?
Consultative Selling Skills
This course is for sales professionals who act in an advisory capacity and work collaboratively with key decision makers to identify the customer's actual needs rather than the product being the focal point of the sale. This type of approach focuses on the use of strategic questioning and probing to establish credibility with the client and build rapport to be in a stronger position to provide the…
Effective Telesales Techniques
This course is for individuals in a sales or customer service role.
Excel Dashboards
Dashboard reports can be used to display a range of complex information including financial reports, management information and statistics.
Exceptional Customer Care
This workshop begins by looking at why customers are vital, what they actually buy- and what customer care means
Export Documentation
How to avoid costly errors, when trading internationally
Export Procedures
This course is for people who are new to exporting
Finance for Non-Financial Managers
Better financial awareness, can help you avoid costly mistakes
Fire Awareness
For individuals and businesses looking to be educated further on the nature of fire and the need for a speedy evacuation.
Fire Extinguisher Bespoke
For businesses looking to learn more about the different types of extinguishers and how to use them.
Fire Extinguisher Open
For individuals and businesses looking to learn more about the different types of extinguishers and how to use them.
Fire Marshal - In house group training
This course is designed to provide participants with the required knowledge to fulfill the role of Fire Marshal
Fire Marshal Training
This course is designed to provide participants with the required knowledge to fulfill the role of Fire Marshal
Fire Risk Assessment
This course is suitable for anyone who is responsible for carrying out the Fire Risk Assessment at their premises, particularly those identified as the ‘responsible person’ in their workplace
Fire Safety Talk
For groups of staff who would benefit from an examination of their working environment and a discussion of the relevant issues as regards a fire situation.
Fire Team Training
To provide delegates with the required knowledge and skills to fulfil the role of Fire Team Member.
Generating Leads through Content Marketing
Content Marketing Made Simple – The Key to Your Business Being Found Online
Highfield Level 4 Award in HACCP for Management (CODEX Principles) (RQF)
The Highfield Level 4 Award in HACCP for Management (CODEX Principles) (RQF) is aimed at learners who are working at management level within food manufacturing and catering environments, quality assurance staff or members of the HACCP team.
How to Manage a Successful Project Team
Projects succeed or fail because of people. Get the best from your project team – and outside suppliers
HR Skills for Line Managers
Increase staff performance and productivity, with quality human resource skills
ILM Level 2 Award in Leadership and Team Skills
Achieve a nationally recognised management qualification through our short course programme.
ILM Level 3 Award in Leadership & Management Skills
Achieve a nationally recognised management qualification through our short course programme
Import Procedures
This course is for individuals and business working internationally
IOSH Managing Safely Certificate
This course will enable managers to look at safety policies within their department, make recommendations and introduce new controls where appropriate
Ladder Safety
For individuals and businesses working with ladders on a regular basis.
Leadership in Action
Develop leadership skills to make your vision a reality
Letters of Credit
This course is for individuals and businesses who work within import and export
Level 2 Award in Food Allergen Awareness
Understand the types of food allergies, reduce risk and meet customer requirements
Level 2 Award in Food Safety in Catering
This course is suitable for anyone who is working with or around food, who will be legally required to have some form of training in food safety. It is intended to provide a basis for more advanced studies in all aspects of food hygiene.
Level 2 Award in Food Safety in Manufacturing
This course is suitable for anyone who is working with or around food, who will be legally required to have some form of training in food safety. It is intended to provide a basis for more advanced studies in all aspects of food hygiene
Level 2 Award in Food Safety in Retail
This course is suitable for anyone who is working with or around food, who will be legally required to have some form of training in food safety. It is intended to provide a basis for more advanced studies in all aspects of food hygiene
Level 2 Award in Health and Safety in the Workplace
This course is open to anyone wishing to gain an understanding of good health and safety practice
Level 2 Award in Principles of HACCP
The Level 2 Award in Principles of HACCP is designed for those working or preparing to work in food businesses where a food safety management system based on Codex HACCP principles is implemented
Level 2 Award in Risk Assessment
Individuals wishing to gain an understanding of the principles of risk assessment and/or who is responsible for conducting work place risk assessments
Level 2 Award in Safe Moving and Handling
This course is suitable for any employee in order to raise their awareness of the hazards and risks involved in manual handling
Level 3 Award in Emergency First Aid at Work
This course is ideal for individuals, lone workers or employees of small organisation who will take charge of first aid provision
Level 3 Award in First Aid at Work
This course is designed for employees who must obtain a First Aid At Work certificate to become the designated First Aider in their workplace and also for those who want the most comprehensive introduction to First Aid
Level 3 Award in First Aid at Work Requalification
This course is designed for individuals wishing to renew a First Aid at Work certificate
Level 3 Award in Food Safety
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
Level 3 Award in Food Safety Supervision for Retail
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
Level 3 Award in HACCP for Food Manufacturing
Based on a one-day classroom based training programme, this qualification is designed to ensure candidates develop the required knowledge and practical skills to implement a HACCP plan in their workplace.
Level 3 Award in Paediatric First Aid
The Level 3 Award in Paediatric First Aid is primarily aimed at those working in childcare settings, but it will be useful for anyone with responsibility for caring for infants and children.
Level 3 Award in Managing Food Safety
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
Level 4 Training Assessment Quality Assurance (TAQA)
The Level 4 TAQA qualifications in the Internal Quality Assurance of Assessment Processes, is a practical based qualification and is intended for individuals whose job requires them to maintain the quality of assessments from within an organisation or assessment centre
Manual Handling Techniques
The aim of this Manual Handling Techniques Training Course is to ensure that all delegates, after theoretical and practical training and instruction, be able to undertake Manual Handling tasks safely, by use of correct Manual Handling Techniques.
Microsoft Excel Advanced
This course is for individuals who have the knowledge and experience to create complex spreadsheets and want to become familiar with more advanced tools & techniques as well as automating repetitive tasks
Microsoft Excel Intermediate
This course is suitable for individuals who are self taught and wish to formalise and expand their knowledge of Excel or for those who have completed the Excel Introduction course and wish to improve their skills
Microsoft Excel Introduction
For individuals who are comfortable using a personal computer and Microsoft Windows but with little or no experience using Microsoft Excel or any other spreadsheet program.
Practical Leadership
Essential Skills for Team Leaders
Professional Call Handling Techniques
In most instances the telephone is the first point of contact with your customers. You need to create a good long-lasting impression within a few seconds
Professional Presentation Skills
This course is for individuals who present and engage in public speaking on a regular basis
Safer Food Handler Food Hygiene Certificate - Level 2
This course is suitable for participants who work in Pubs, Hotels, Restaurants and Cafes, Contract Catering, Fast Food, Hospitals, Care environments, Mobile Food Vans and Schools, or anywhere where food or drinks are prepared, cooked or served
Safer Food Supervisor Level 3 Certificate
Learners will develop an understanding of the key underpinning concepts and definitions used in the food & food safety industries, and be aware of the knowledge and skills required to be a supervisor in the food industry.
Sales Masterclass
How to maximise sales and increase your revenue
Time Management
How to achieve key tasks - and increase your efficiency
Train the Trainer
The course will give you an understanding of how people learn so that the people you train will not only enjoy your ‘course’ but go away with the knowledge they need
Transition from Colleague to Manager
The art of getting things done through your team
Using Communication to Influence Others
How to communicate with greater confidence & assertiveness
Working at Heights
To raise awareness of the Working at Height Regulations and the use of ladders, scaffolding and working on roofs.
Write to Sell More
How would you like to double your sales enquiries, orders or bookings from your sales emails, sales letters, brochures, website and exhibition stand, without spending a penny more?
Mental Health First Aid
This course is aimed specifically at those who want to take Mental Health seriously in their organisation, particularly Health & Safety Professionals, Team Leaders, Managers and Human Resources Advisers.
ISO 9001 Internal Auditor Training
This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2015.
Level 4 Award in Managing Food Safety
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
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We offer a range of support services to enhance the capability and knowledge of your workforce. We can provide or develop competence for your organisation in a variety of subject areas.

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Need Something Else?

We specialise in delivering practical, flexible training and support services. We’ll almost certainly offer the training or support your organisation needs. Our training team will be happy to discuss your requirements in more detail. If you can't find the training you are looking for, call 0161 359 3405 to speak to a member of the team.

Bespoke Training

Every business is different and so are their workforce development needs. That’s why we offer a range of bespoke training programmes coaching support, specifically designed to meet your requirements.

Your place or ours?
We’re entirely flexible and can provide sessions at your premises, a third-party venue or in our own purpose-built training centre. We can even train on evenings and weekends.

Getting started
Our training advisers will meet with you to understand your exact training needs to tailor your programme. Call 0161 359 3405 to speak to a member of the team.  

Your Workforce Development

We can help you to understand your workforce development needs, identify emerging skills gaps and meet your regulatory commitments.

Health and safety support service
Health and safety can be a legal and practical minefield. We take a hands-on, practical approach to ensure that your documents, policies and personnel are all up-to-date.

Fire safety support service
Our expert fire safety support team has decades’ of experience that’ll help your staff understand the law and what steps they need to take to ensure compliance.

To find out more, please call 0161 359 3405 to speak with or member of the team.

Training Needs Analysis

Many organisations find themselves on the back foot when it comes to addressing skills gaps. That’s why we offer a comprehensive training needs analysis (TNA) service that’s designed to identify potential problems and the appropriate training to address them.

To find out more, please call 0161 359 3405 to speak with a member of the team.