Training

We offer a wide range of courses for business. So whether you’re looking for professional development programmes, regulatory training or training to support assessment and certification - we can help. We have open courses where delegates can book onto one of our scheduled training events or we can deliver courses in-house for you. We have an ever growing number of on-line provision so you can access training at any time.

Allergen Training
Understand the types of food allergies, reduce risk and meet customer requirements.
An Introduction to Social Media Marketing for Small Businesses
This course is for business professionals looking to develop a social media strategy.
Appraisal Skills
Discover quality appraisal techniques that will motivate your staff and enhance their skills.
Asbestos Awareness
This course is for individuals or businesses who may come into contact with asbestos through their work.
Basic Fire Awareness
The online Fire Awareness course is aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.
Better Business Negotiations
This course is for individuals within any role looking to improve their negotiation skills.
Building Stronger Teams to Maximise Results
Improve performance of the work team.
Business Writing Skills
Your written communication says everything about your organisation. This practical workshop begins by analysing five vital barriers that prevent successful communication between writers and readers.
Competence Management System
How do you drive efficiency, maximise investment and minimise skill gaps?
Consultative Selling Skills
This course is for sales professionals who act in an advisory capacity and work collaboratively with key decision-makers to identify the customer's needs. It will help your staff to build a strong rapport and provide the right solution.
Effective Telesales Techniques
Designed for people in sales or customer service roles, this course will help you to increase your sales, hit your targets and build strong relationships with your customers.
Excel Dashboards
Dashboard reports can be used to display a range of complex information including financial reports, management information and statistics.
Exceptional Customer Care
As a business owner, your customers should be your priority. Find out how to provide excellent customer care which will boost your sales and maintain the reputation of your company.
Finance for Non-Financial Managers
Better financial awareness, can help you avoid costly mistakes
Fire Awareness
For individuals and businesses looking to be educated further on the nature of fire and the need for a speedy evacuation.
Fire Extinguisher Bespoke
For businesses looking to learn more about the different types of extinguishers and how to use them.
Fire Extinguisher Open
For individuals and businesses looking to learn more about the different types of extinguishers and how to use them.
Fire Marshal - In house group training
This course is designed to provide participants with the required knowledge to fulfill the role of Fire Marshal
Fire Marshal Training
This course is designed to provide participants with the required knowledge to fulfill the role of Fire Marshal
Fire Risk Assessment
This course is suitable for anyone who is responsible for carrying out the Fire Risk Assessment at their premises, particularly those identified as the ‘responsible person’ in their workplace
Fire Safety Talk
For groups of staff who would benefit from an examination of their working environment and a discussion of the relevant issues as regards a fire situation.
Fire Team Training
To provide delegates with the required knowledge and skills to fulfil the role of Fire Team Member.
Highfield Level 4 Award in HACCP for Management (CODEX Principles) (RQF)
The Highfield Level 4 Award in HACCP for Management (CODEX Principles) (RQF) is aimed at learners who are working at management level within food manufacturing and catering environments, quality assurance staff or members of the HACCP team.
How to Manage a Successful Project Team
Projects succeed or fail because of people. Get the best from your project team – and outside suppliers
HR Skills for Line Managers
Increase staff performance and productivity, with quality human resource skills
ILM Level 2 Award in Leadership and Team Skills
The programme gives an in-depth introduction to the role and responsibilities of a team leader. It also supports new and aspiring team leaders by helping them make the transition from working in a team to managing a team.
ILM Level 3 Award in Leadership & Management Skills
Gain a recognised leadership and management qualification and improve your skills and effectiveness as a manager.
IOSH Managing Safely Certificate
This course will enable managers to look at safety policies within their department, make recommendations and introduce new controls where appropriate
Ladder Safety
For individuals and businesses working with ladders on a regular basis.
Leadership in Action
Develop your leadership skills, find out how to get the best out of your team and learn how to turn your business’ vision into a reality.
Level 2 Award in Food Allergen Awareness
Understand the types of food allergies, reduce risk and meet customer requirements
Level 2 Award in Food Safety in Catering
This course is suitable for anyone who is working with or around food, who will be legally required to have some form of training in food safety. It is intended to provide a basis for more advanced studies in all aspects of food hygiene.
Level 2 Award in Food Safety in Manufacturing
This course is suitable for anyone who is working with or around food, who will be legally required to have some form of training in food safety. It is intended to provide a basis for more advanced studies in all aspects of food hygiene
Level 2 Award in Food Safety in Retail
This course is suitable for anyone who is working with or around food, who will be legally required to have some form of training in food safety. It is intended to provide a basis for more advanced studies in all aspects of food hygiene
Level 2 Award in Health and Safety in the Workplace
This course is open to anyone wishing to gain an understanding of good health and safety practice
Level 2 Award in Principles of HACCP
The Level 2 Award in Principles of HACCP is designed for those working or preparing to work in food businesses where a food safety management system based on Codex HACCP principles is implemented
Level 2 Award in Risk Assessment
Individuals wishing to gain an understanding of the principles of risk assessment and/or who is responsible for conducting work place risk assessments
Level 2 Award in Safe Moving and Handling
This course is suitable for any employee in order to raise their awareness of the hazards and risks involved in manual handling
Level 3 Award in Emergency First Aid at Work
This course is ideal for individuals, lone workers or employees of small organisation who will take charge of first aid provision
Level 3 Award in First Aid at Work
This course is designed for employees who must obtain a First Aid At Work certificate to become the designated First Aider in their workplace and also for those who want the most comprehensive introduction to First Aid
Level 3 Award in First Aid at Work Requalification
This course is designed for individuals wishing to renew a First Aid at Work certificate
Level 3 Award in Food Safety
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
Level 3 Award in Food Safety Supervision for Retail
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
Level 3 Award in HACCP for Food Manufacturing
Based on a one-day classroom based training programme, this qualification is designed to ensure candidates develop the required knowledge and practical skills to implement a HACCP plan in their workplace.
Level 3 Award in Paediatric First Aid
The Level 3 Award in Paediatric First Aid is primarily aimed at those working in childcare settings, but it will be useful for anyone with responsibility for caring for infants and children.
Level 3 Award in Managing Food Safety
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
Level 4 Training Assessment Quality Assurance (TAQA)
The Level 4 TAQA qualifications in the Internal Quality Assurance of Assessment Processes, is a practical based qualification and is intended for individuals whose job requires them to maintain the quality of assessments from within an organisation or assessment centre
Manual Handling Techniques
The aim of this Manual Handling Techniques Training Course is to ensure that all delegates, after theoretical and practical training and instruction, be able to undertake Manual Handling tasks safely, by use of correct Manual Handling Techniques.
Mental Health First Aid
This course is aimed specifically at those who want to take Mental Health seriously in their organisation, particularly Health & Safety Professionals, Team Leaders, Managers and Human Resources Advisers.
Microsoft Excel Advanced
This course is for individuals who have the knowledge and experience to create complex spreadsheets and want to become familiar with more advanced tools & techniques as well as automating repetitive tasks
Microsoft Excel Intermediate
This course is suitable for individuals who are self taught and wish to formalise and expand their knowledge of Excel or for those who have completed the Excel Introduction course and wish to improve their skills
Microsoft Excel Introduction
For individuals who are comfortable using a personal computer and Microsoft Windows but with little or no experience using Microsoft Excel or any other spreadsheet program.
Practical Leadership
Essential Skills for Team Leaders
Professional Call Handling Techniques
Learn crucial techniques to build relationships with your customers, resolve their problems and retain their loyalty.
Professional Presentation Skills
Whether you’re presenting to a small group or a large audience, learn how to create a strong message that your audience will relate to. It’s ideal for people who present and engage in public speaking on a regular basis.
Safer Food Handler Food Hygiene Certificate - Level 2
This course is suitable for participants who work in Pubs, Hotels, Restaurants and Cafes, Contract Catering, Fast Food, Hospitals, Care environments, Mobile Food Vans and Schools, or anywhere where food or drinks are prepared, cooked or served
Safer Food Supervisor Level 3 Certificate
Learners will develop an understanding of the key underpinning concepts and definitions used in the food & food safety industries, and be aware of the knowledge and skills required to be a supervisor in the food industry.
Sales Masterclass
Designed for anyone in a sales role, this workshop will help you to improve your sales techniques, so you can win more business and increase your revenue.
Time Management
Do you feel like there aren’t enough hours in the day? This course will help you to manage your time better, so you reduce your stress levels and be more productive.
Train the Trainer
Improve the effectiveness of training in your business with our ‘Train the Trainer’ programme. It will help you understand how people learn, so people enjoy your course and go away with the knowledge they need.
Transition from Colleague to Manager
Moving into a leadership role and taking the step from colleague to manager can be a challenging time. This course will help you to develop your management skills so that you and your team always achieve the best results.
Using Communication to Influence Others
How to communicate with greater confidence & assertiveness
Working at Heights
To raise awareness of the Working at Height Regulations and the use of ladders, scaffolding and working on roofs.
ISO 9001 Internal Auditor Training
This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2015.
Level 4 Award in Managing Food Safety
This course is suitable for managers and supervisors in medium and large food manufacturing or catering businesses
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We offer a range of support services to enhance the capability and knowledge of your workforce. We can provide or develop competence for your organisation in a variety of subject areas.

Get in touch
Need Something Else?

We specialise in delivering practical, flexible training and support services. We’ll almost certainly offer the training or support your organisation needs. Our training team will be happy to discuss your requirements in more detail. If you can't find the training you are looking for, call 0161 359 3405 to speak to a member of the team.

Bespoke Training

Every business is different and so are their workforce development needs. That’s why we offer a range of bespoke training programmes coaching support, specifically designed to meet your requirements.

Your place or ours?
We’re entirely flexible and can provide sessions at your premises, a third-party venue or in our own purpose-built training centre. We can even train on evenings and weekends.

Getting started
Our training advisers will meet with you to understand your exact training needs to tailor your programme. Call 0161 359 3405 to speak to a member of the team.  

Your Workforce Development

We can help you to understand your workforce development needs, identify emerging skills gaps and meet your regulatory commitments.

Health and safety support service
Health and safety can be a legal and practical minefield. We take a hands-on, practical approach to ensure that your documents, policies and personnel are all up-to-date.

Fire safety support service
Our expert fire safety support team has decades’ of experience that’ll help your staff understand the law and what steps they need to take to ensure compliance.

To find out more, please call 0161 359 3405 to speak with or member of the team.

Training Needs Analysis

Many organisations find themselves on the back foot when it comes to addressing skills gaps. That’s why we offer a comprehensive training needs analysis (TNA) service that’s designed to identify potential problems and the appropriate training to address them.

To find out more, please call 0161 359 3405 to speak with a member of the team.