Most teams fail to meet their objectives because managers spend too much time doing and not enough time leading. In order to avoid this pitfall learn about the differences between management and leadership and the need for both in high performance teams.
When propelled into a management position we have to learn how to adapt. Each member of your team is unique. Learn how to get the most out of them by addressing your management behaviours and using the most appropriate sources of power.
Many managers choose not to delegate for a variety of reasons. However delegation is the key to successful task management. This workshop explores the key concepts of upward, downward and sideward delegation in order to complete tasks with maximum efficiency.
Explore the key causes of workplace conflict and identify the different management behaviours to deal with it effectively. This workshop offers an introduction to the role of the manager in handling conflict and the impact on the team and business.