Most teams fail to meet their objectives because managers spend too much time doing and not enough time leading. In order to avoid this pitfall, you’ll learn about the differences between management and leadership, and the need for both in high-performance teams.
· 1 day
· 9:30am - 4:30pm
Discover the art of getting things done, and find out how to make the transition from colleague to manager as smooth as possible.
The course will cover the following areas:
· Leadership vs. management
· The role of an inspirational leader
· When and when not to delegate
· Management behaviours and influence
· Interest-based and rights-based processes for dealing with conflict
· Dealing with difficult members of staff
· Overcoming the challenges of being a new manager
· The continuum of conflict resolution
Learn key leadership and management skills that will help you to get the best out of each person on your team. This course is ideal for people who are newly in a role similar to the ones outlined below:
· Team leader
· Assistant manager
· Project manager
Most teams fail to meet their objectives because managers spend too much time doing and not enough time leading. In order to avoid this pitfall learn about the differences between management and leadership and the need for both in high performance teams. You will learn about:
When propelled into a management position we have to learn how to adapt. Each member of your team is unique. Learn how to get the most out of them by addressing your management behaviours and using the most appropriate sources of power.
Many managers choose not to delegate for a variety of reasons. However delegation is the key to successful task management. This workshop explores the key concepts of upward, downward and sideward delegation in order to complete tasks with maximum efficiency.
Explore the key causes of workplace conflict and identify the different management behaviours to deal with it effectively. This workshop offers an introduction to the role of the manager in handling conflict and the impact on the team and business.