As the internationally-recognised Standard for information security management, ISO 27001 should be a serious consideration for organisations of any size and in any sector. Looking at everything concerning security threats and vulnerabilities, a robust external assessment from a trusted certification body can completely transform the way your organisation manages the information it holds.

We seem to be hearing more and more about ‘data breaches’ – those occasions in which large, trusted companies appear to have allowed confidential records to leave the safety of their virtual filing cabinets, destined for the welcome embrace of cyber criminals.

61% of people surveyed on a global scale said they had stopped doing business with a particular company due to a poor customer service experience.  (2018 State of Global Customer Service Report)

LEAP, the world’s leading cloud software provider for small to mid-sized law firms, announces the launch of the Best Practice Standard for conveyancing. The scheme is aimed at assisting law firms to achieve and maintain the highest standards of conveyancing.

So how can firms benefit from outsourcing? The SRA note that the outsourcing provisions in the SRA code do not apply where you use a specialist service to assist in the provision of legal services for clients by using tax experts or accountancy services. In every probate file, there are significant elements in which outsourcing can benefit solicitors.

To start with, virtually all our PI clients have seen a drop in fees in their latest reported accounting period, and a corresponding fall in non-contingent accrued income in their statutory accounts. This was always to be expected given the nature of restrictions under the post-Jackson regime. Indeed, with RTA cases it is now not uncommon for firms to realise costs of less than £1,000 (net of VAT)…

The GDPR brings with it a whole host of changes, and the penalties for non-compliance are higher than ever, either 4% of your annual turnover or £20 million, whichever is higher. But how do you prepare? What do you need to change first? Where do you even start?

People are typically used to working with larger retailers such as Amazon for their goods, as this is a trusted brand for over 20 years with a multitude of online payment protection offered to all users. But what do we do if you’re not as big as Amazon? What if I need to find alternative payment methods such as BACs and CHAPS?In 2016, 6.22 billion payments were made using the BACS and CHAPS…