Case Studies

Lancashire law firm Ratcliffe & Bibby has been providing independent legal services for over 100 years. With support from Centre for Assessment (CfA), the practice recently achieved Lexcel re-accreditation, having first been awarded the Standard in 2012.

Stockport Homes Group began working with the CSE Standard over 12 years ago and their annual assessments act as a process of review, driving change in their customer service and then testing the impact of that change.

Centre for Assessment helps Swishfund achieve the Customer Service Excellence standard to deliver market-leading customer experiences in the financial services sector.

St Cecilia’s College in Derry, Northern Ireland identified a need to embed processes that would better support the students and staff within their organisation, with a specific need to provide improved learning and communications for students with dyslexia, as well as supporting students from diverse cultural backgrounds. The college sought support from Centre for Assessment to achieve BS76005: Valuing People through Diversity and Inclusion Standard.

Centre for Assessment helps Northern Ireland firm with offices in Belfast and Dublin achieve the Law Society Standard, Lexcel.

Find out how ISO 9001 for Quality Management helps Belle Design & Print maintain high standards of service to its customers

Nearly a year on from achieving the Information Management Standard ISO 27001 certification, there’s still a buzz around the office of Buckinghamshire-based My Wealth Cloud (MWC).

Environmental commitment rewarded with green standard at Techbuyer