Case Studies
Cheshire West and Chester
Cheshire West and Chester Council's Legal Services team consists of 45 fee earners undertaking a comprehensive range of legal work across distinct teams including Contracts and Governance, Safeguarding and Litigation and Environment, Property, and Employment.
Lexcel legal
Gomer Williams Ltd
Gomer Williams Ltd is a well-established firm in the town centre of Llanelli, South Wales. It offers Conveyancing, Probate, Wills, Family, Mental Health, Criminal Defence, and Litigation legal services.
Lexcel Legal
Oxford City Council - Customer Service Excellence
Oxford City Council is the democratically elected body for Oxford. Working in partnership with others, they aim to provide a range of services for approximately 152,000 resident; 106,000 people who work in Oxford and around 9.5 million people who visit the city very year.
CSE Customer Service Excellence
NHS Wales
The full name of the BS 76000 standard which was introduced in September 2015 is: “Human resource. Valuing people. Management system. Requirements and guidance.” The BS 76000 Standard encourages organisations to focus on how they get the best from the people who work for and with them, embodying the theory that, when organisations demonstrate that they value their people their people will, in…
BS 76000
Peter Mitchell & Son - EN 1090 Case Study
Peter Mitchell and Son General Engineers are a family run business established in 1954. Based in Fogwatt, beside Elgin in the North East of Scotland; they have a wide range of experience in welding, pipework, steel fabrication and cater to the distilling and food processing industries which have thrived in this area for centuries.
BS EN 1090
Pure360 Achieves Excellence
Founded in 2001, Pure360 are a UK-based email & SMS marketing provider who specialise in understanding their clients and getting the very best results from their campaigns. They work with over 1400 organisations including brands such as innocent drinks, The FT, Bravissimo, PayPal, and Occam.
Customer Service Excellence CSE
QualitySolicitors Davisons
Birmingham’s QualitySolicitors Davisons are an award winning high street firm with six offices across the city. Specialising in residential conveyancing, they also practice in a number of other areas including litigation, family, personal injury, wills and probate, as well as acting for local businesses.
Lexcel Legal
Roythornes Solicitors
Top 150 firm Roythornes Solicitors has been established as a legal services provider for over 80 years with grassroots serving the agriculture, food and farming communities, both at corporate and individual level. They specialise in a number of service areas including Commercial and Residential Property, Family, Wills & Probate, Inheritance Tax, Wealth Management and Personal Injury.
Customer Service Excellence Lexcel Legal CSE
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