Case Studies

TSA on track for continued success

Adams Harrison has their twentieth anniversary of the Lexcel accreditation.

Centre for Assessment helps Cara Group build for success

Birketts embeds Lexcel in its organisational culture

“Our business is all about bringing learning outside the classroom to life, and providing unforgettable educational trips for young people,” explains WST Travel’s customer relations director Sian Belfield. “Customer service has always been a huge priority for us.”

The structure and discipline that Customer Service Excellence (CSE) accreditation can bring to a business has helped Manchester-based Southway Housing Trust excel as one of the city’s leading housing companies.

The full name of the BS 76000 standard which was introduced in September 2015 is: “Human resource. Valuing people. Management system. Requirements and guidance.” The BS 76000 Standard encourages organisations to focus on how they get the best from the people who work for and with them, embodying the theory that, when organisations demonstrate that they value their people their people will, in…

Wirral-based support and care provider Support2Independence recently became one of the first organisations in the country to undertake assessment for the new standard PD76006 Guide to Learning & Development