I am a practical, experienced and engaging person who gets results by working with businesses, understanding their priorities and helping them to build and implement meaningful systems and processes in an accessible, effective way that adds value to their bottom line and engages them in delivery.
I have more than 25 years of experience in operational management, H&S management, customer service delivery and people engagement through a variety of roles and industries; including construction, banking, Government outsourcing and contracting. As a lead auditor with several UKAS certification bodies, a consultant to companies across diverse sectors and having trained in Environmental, H&S, Internal Audit and Lead Auditor courses, I have a wealth of experience in successful management system implementation. I am a member of IOSH & IEMA.
NEBOSH National General Certificate in Occupational Health & Safety
NEBOSH Certificate in Environmental Management
SSIP Assessor Training Course
BS OHAS18001 Health & Safety Management System Auditor/Lead Auditor Course (45001 conversion course)
ISO9001 Quality Management System Auditor/Lead Auditor Course
ISO14001 Environmental Management System Auditor/Lead Auditor Course
BIM/NHSS Auditor Course
Financial Planning Certificate (Papers One, Two & Three)
Investment Management Certificate
Certificate in Mortgage Advice & Practice
Advanced Financial Planning Certificate G10 Credit Taxation & Trusts
Board level positions held include Customer Service Director, Carillion, responsible for circa 700 staff across contact centre and administrative roles, delivery of £400m of contracts to clients including the BBC & Department for Energy & Climate Change.
Operational roles held include site management of construction projects to blue chip clients and responsibility for a 70-strong field based workforce of domestic heating engineers and back office.