Insights

5 reasons why you should gain ISO 45001 certification Occupational Health & Safety

61% of people surveyed on a global scale said they had stopped doing business with a particular company due to a poor customer service experience.  (2018 State of Global Customer Service Report)

So how can firms benefit from outsourcing? The SRA note that the outsourcing provisions in the SRA code do not apply where you use a specialist service to assist in the provision of legal services for clients by using tax experts or accountancy services. In every probate file, there are significant elements in which outsourcing can benefit solicitors.

To start with, virtually all our PI clients have seen a drop in fees in their latest reported accounting period, and a corresponding fall in non-contingent accrued income in their statutory accounts. This was always to be expected given the nature of restrictions under the post-Jackson regime. Indeed, with RTA cases it is now not uncommon for firms to realise costs of less than £1,000 (net of VAT)…

People are typically used to working with larger retailers such as Amazon for their goods, as this is a trusted brand for over 20 years with a multitude of online payment protection offered to all users. But what do we do if you’re not as big as Amazon? What if I need to find alternative payment methods such as BACs and CHAPS?In 2016, 6.22 billion payments were made using the BACS and CHAPS…

All organisations must have transitioned by September 2018 as the current certificates will no longer be valid. If this is the case in 12 months' time, you will no longer be able to claim you are ISO 9001 certified and must notify any associated organisations that this will contractually affect.

Ascension Island has only around 800 residents and is found 2,500 miles east of Rio and 1,210 miles west of Namibia, one of a cluster of remote islands that are part of the British Overseas Territory. Not your average location for an assessment.

Many factors influence the cost of Professional Indemnity insurance, the general economy, insurer competition, profile of legal work being undertaken, current or previous regulatory investigations and so on.  One of the biggest drivers of increased insurance costs are claims.  If a firm can reduce the number of claims and notifications and put their insurer in the best possible position to defend…